Main Screen - Company Information

This is the main screen of the NoteServe Contract Servicing System. It has tabs across the top and some of the tabs have additional tabs under them. You may click on the image to the left to enlarge the screen image.

This is the screen to enter the company information. The grid will have a row for each company. Once the issuer is entered or selected, all other screens will have information for that issuer. For a company, there would probably be only one issuer, but for a CPA firm, there might be many issuer records.

Payers/Buyers

The payer screen has the payer name and address plus most of the information necessary for processing this payer's contracts.

On the bottom is set of tabs which display the contracts connected to this payer along with history transactions and notes about this payer.

Payees/Sellers

The payee screen has the payee name and address plus most of the information necessary for processing this payee's contracts.

On the bottom is set of tabs which display the contracts connected to this payee along with history transactions and notes about this payee.

Contract Terms

The Contract terms screen has the balance and payment information necessary to process this contract. The contracts can be located by contract number, a cross-reference number or location.

There is a number of tabs across the screen. Each tab has information that pertains to the contract being displayed.

Contract Transaction History

The contract history shows the transactions for each year of the contract. The contract history may be printed or emailed. The 1098 can also be displayed or printed.

When a payment transaction is selected in the grid, the lower grid shows the disbursements made for the payment.

Contract Fees

The Fees can be split automatically by the system.

Fees can be assessed upon a number of criteria such as 'Auto Charge' or 'Final Payment'.

Contract Late Charges

Late charges can be set up for specific amount, percentage of P&I or payment amount or per Diem.

Late notices can be triggered for payer or payee.

Contract Options

Contracts may be marked for printing or emailing receipts and notices.

Contract - Impound/Escrow Reserves

The inpound or escrow reserve amounts may be established for each payment. Distribution checks to pay taxes, insurance or other purposes can be created that subtract from that balance.

The history of transactions adding to and subtracted from that balance can be displayed for year to date or for last year.

Contract Tickler

Ticklers may be entered for the contracts. These ticklers can be just for comment or can be set to execute changes to the contract. These changes can include such things as printing a letter or changing the interest rate. These tickler types can be set to repeat if necessary. Comment ticklers can be coded 'Payment Alert' and those ticklers will be shown to an operator as they attempt to post a payment for the contract.

Contract Payee Disbursements

A variety of disbursements can be established to be created as payments are posted. Payees can be 'primary payees', 'secondary payees', 'alternate payees' and others.

The disbursement created can be of different types such as checks, ach items or deposits to impound or escrow reserve accounts.

Contract Letters

Special forms such as letters, emails and coupons can be created and sent to payers or payees of a contract. This form is saved in the system and the operator can look at it later by double clicking on it in the grid where it is listed.

Contract Documents

Documents can be scanned and attached to a contract. These documents are listed in a grid and can be displayed by the operator by double clicking on the item.

Contract Payoff

A payoff for the contract can be calculated by entering the date of the requested payoff.

The payoff form can be designed by the operator and can be established to go to the payer, payee or someone else (a lawyer for example).

Batches

There can be a variety of batch types such as payments, auto charges and miscellaneous. The system can be setup to automatically create daily the type of batches that are normally used by the processing company.

Batch Total Screens to aid in Balancing

The system has balancing aids such as this screen or others that list payments or disbursements.

Payment Posting

This is the payment posting screen. After the contract number is entered, the system lays out the payment information according to how the contract is setup. Dates and amounts show in the top part of the screen and the disbursements show in the bottom part of the screen. When the operator is satisfied that the payment is spreading amounts and fees accurately, the 'Post Payment' button is to be pressed. The system then creates disbursements and updates the contract with the appropriate new dates and amounts.

Disbursements

After the payments have been posted, the disbursements are displayed in this section. The disbursements all appear on the 'Combined' tab. The operator can filter by disbursement type by selecting the appropriate tab (ie Checks, ACH or other). Combined or individual registers may be printed.

Print Forms and Reports

The operator can print forms, send emails and print reports in this section.

The following screens are normally not used during the daily operation of NoteServe.

Servicer

The servicer name and address and some other optional information appear on this screen.

Client

The client information appears on this screen. For most customers, there will be only one client record.

Branch

The branch information appears on this screen. For most customers, there will be only one branch record.

Options

There are a lot of system wide options that need to be set.

Defaults

The 'Defaults' tab has a number settings to indicate which settings new payers, payees and contracts will have when those records are added.

Administration User Options

Some options are user specific.

Administration Accounting Settings

Accounting settings indicate to the system which designed forms to use. It also has settings on how to handle late charges and running the 'Initialize Day' function.

Administration Audit

The 'Audit' tab allows the operator to run some transaction reports between specified dates.

This is also where 1098 and 1099 thresholds may be set for forms and electronic reporting.

Administration Statistics

'Updating Statistics' causes the transaction counts to be available on the 'Client' and 'Branch' screens.

Administration Security

This tab allows the administrator to specify which functions each user is allowed to perform.

Administration Internet

At the end of each day, information needs to transferred to the WorldSharp NoteServe web-site so that customers can look at their activity.

Administration Sequel Server

The Microsoft Sequel Server database can be set, backed up restored using the functions on this screeen.

Administration Documents

The location of the scanned and email documents can be set on this screen.

Holidays Table

The 'Holidays' table indicates on which holidays the servicer will not be processing this year. This information is used by the system to help determine things such as when 'direct debits' will be created.

Impound Types Table

The impound types are used when impound or reserve accounts are set up for a contract.

Import

After the payments have been posted, the disbursements are displayed in this section. The disbursements all appear on the 'Conbinded' tab. The operator can filter by disbursement type by selecting the appropriate tab (ie Checks, ACH or other). Combined or individual registers may be printed.

Export to WorldSharp Check Reconciliation

After checks are printed, if the WorldSharp Check Reconciliation System is being utilized, then the information of the issued checks needs to be exported to that system.

This screen allows the operator to specify the folder where the check database resides.

Export Check Information to user formatted File

After checks are printed, if a file containing the issued check information is required, that file needs to be created.

This screen allows the operator to specify the parameters describing the location and format of that file.

Export ACH Items

After the payments are posted, if any of the payers or payees have requested automatic withdrawals or deposits, then that information needs to be exported to the 'WorldSharp ACH Item Preparation System'.

This screen allows the operator to specify the folder where the ACH database resides.

Export County Tax Information

If the county requires a file that requests billing, provides a file that has the billing information, or requests that a file accompany the payment of taxes, this screen allows operator to format and create those files.

Export to WorldSharp 1099 Preparation System

At the end of the year, information to create 1098's and 1099's needs to be exported to the 'WorldSharp 1099 Preparation System'.

This screen allows the operator to specify the folder where the 1099 database resides.

Design Forms

Forms such as checks and receipts can be designed by the operator using the data fields provided by the system.

Utilities

There are a number of utilities to perform specific functions which include the ones that are needed at year end.